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Warranty

Jacks Transmissions
Warranty Agreement

1. Terms

Transmission / Engine / Transfer Case: 14 month, unlimited mileage warranty on parts and labor unless specified otherwise. This applies to all transmission / engine rebuilds and pre-built transmissions. It does not apply to individual user-installed transmission or engine components.

This is our all-inclusive warranty policy and there are no other warranties expressed or implied. There are NO WARRANTIES on products or services purchased from Jacks Transmissions that are not explicitly listed in this Warranty Agreement. Parts and labor are warranted to the original invoice date shown on the sales invoice to the original purchaser. A copy of the original invoice must be provided with any warranty request. During the warranty period, Jacks Transmissions will, at its discretion, repair or replace any product found to be defective in material or workmanship. Shipping and/or labor charges are the sole responsibility of the purchaser. Parts and assemblies are sold for off-road use only. All performance modifications and installations are at the customers own risk. Jacks Transmissions holds no responsibility, either implied or otherwise, for mechanical, electrical or other failure when using any aftermarket performance products. Items sold for off-road use only are illegal in many states and provinces and are intended for racing vehicles which may never be used on a public road.

By purchasing any aftermarket performance product, the customer takes full responsibility for any use, and/or misuse of the product and agrees that Jacks Transmissions holds no responsibility for any consequences, legal, or other, of such use and/or misuse.

2. Exclusions

Purchaser understands, recognizes, and acknowledges that all parts and services manufactured or sold by Jacks Transmissions are warranted only under normal driving conditions. All warranties will be absolutely and permanently null and void if any vehicle our products and/or services are installed in, is used for, racing purposes or abused.

Jacks Transmissions understands that many of our products or services may be used in racing or abusive circumstances, however Purchaser understands that this exposes parts to varied, unforeseeable, and potentially damaging conditions and therefore Jacks Transmissions makes no promise or warranty as to the longevity or effectiveness of any part or service used under these circumstances.

Jacks Transmissions understands that some of our products or services may be used on modified vehicles. Jacks Transmissions makes no claims as to the compatibility of any part in any particular application. It is the responsibility of the purchaser to determine if the part is compatible with his/her application. Purchaser agrees to be solely responsible for the selection of proper parts or services and must rely on their own skill or judgment that such goods are suitable for purchasers’ application.

Jacks Transmissions and its employees will not be liable for any personal or property damage caused by the use or misuse of any product or service we manufacture or sell. This exclusion applies, but is not limited to, the following items: 1. Incidental and consequential damages, property damage or personal injury damages, 2. Labor, transportation or other incidental or consequential charges, 3. Storage or rental-car charges.

Further, each of the following is excluded from this Warranty Agreement:
A. Parts altered, modified, or used in unintended applications.
B. Damage from misuse, improper installation, or unauthorized repairs or maintenance (including consequential damage).
C. Labor, including diagnostic charges to determine failure and to remove or replace warranted parts.
D. Incidental parts used while performing warranty work, including but not limited to fluids and gaskets.
E. Normal wear and tear.

The purchaser shall not commit any act that indicates dishonesty or moral turpitude or that otherwise could materially injure the reputation of Jacks Transmissions including but not limited to negative web forum posts, negative enthusiast website posts, or any internet posting.

 

3. Return Policy

Parts must be returned unused and in the original packaging within 30 days of invoice date with a copy of the original invoice. After verifying that the returned merchandise meets these criteria, Jacks Transmissions will issue credit to the original account used to make the purchase, minus a 20% restocking fee, within two weeks. All shipping charges are the responsibility of the purchaser.

No returns on special order items, clearance items, or installed items.

4. Severability

If any provision or provisions of this Agreement shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

5. Consent

THIS AGREEMENT IS BINDING FOR ALL PARTS AND LABOR PURCHASED FROM JACKS TRANSMISSIONS IN ANY SALES VENUE, INCLUDING BUT NOT LIMITED TO WEBSITE SALES, EBAY SALES, AND LOCAL SALES. BY COMPLETING ANY TRANSACTION WITH JACKS TRANSMISSIONS YOU ARE AGREEING TO BE BOUND BY THIS AGREEMENT. ANY ALTERATIONS OR ADDITIONS TO THIS AGREEMENT MUST BE IN WRITING.

WARRANTY AGREEMENT MUST BE SIGNED, DATED, AND EITHER MAILED OR E-MAILED TO JACKS TRANSMISSIONS WITHIN 30 DAYS IN ORDER TO VALIDATE THE WARRANTY.

 

JACKS TRANSMISSIONS LLC *  3920 NORTH WEBER STREET  *  COLORADO SPRINGS, CO 80907

SALES@JACKSTRANSMISSIONS.COM

 

 

  

Purchaser Name (Print): ______________________________________________ Date: _______________

 

 

 

Signature: _________________________________________________________

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