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GTR/GR6 Warranty

At Jacks Transmissions, we are very confident in our parts and servcies.  We offer a lifetime warranty on the parts used for any rebuild you choose via our website up to 800ft/lbs torque.  

In most cases, this is as far as most vendors will go.  If the part fails, you will have to pay the labor to have the trans removed and reinstalled (R&R), shipped, and their labor to repair again.

We are taking it a couple of steps further.  We will not only offer a lifetime warranty on the parts, but also back that with our labor to replace those parts.  Shipping costs and R&R labor from your mechanic will also be covered for a limited time.  

Local Customers:

If you are local, and have a warranty issue, we warranty our parts for life.  If our part fails, we will include all labor needed to repair the unit at NO CHARGE.  This also includes R&R of the trans from the vehicle at our location.  

Coverage includes:

  • Replacement of lifetime warranty parts
  • Our labor to replace lifetime warranty parts
  • Our labor to R&R the trans from your vehicle at our location

All will be performed at no charge here in-house.  All you will have to do is drop the vehicle off and we will handle the rest from there!

Out-Of-State Customer (within the US, within lower 48):

If you are out of Colorado, but within the lower 48 States, we will cover the lifetime parts, our labor to replace those parts, shipping and R&R labor at your location.  

Coverage includes:

  • Replacement of lifetime warranty parts
  • Our labor to replace lifetime warranty parts
  • Shipping each way covered up to the first 30 days of ownership
  • R&R labor will be covered up to $550 for the first 30 days of ownership

    Our offer to cover shipping and R&R labor is limited.  GT-Rs are very simple to R&R the trans, so we believe covering the labor up to $550 is reasonable.  

    Please note that we will only cover the shipping costs and R&R labor of $550 within the first 30 days.  After 30 days, the parts and labor to replace those parts by us is covered, but the shipping and R&R labor is not.

    International Customers:

    We love our international customers and have many orders a week due to this.  The problem with those out of the US is the shipping costs.  

    We will offer the same lifetime warranty on our parts and our labor to repair the unit if our part fails, but the shipping and labor to R&R the trans will have limited coverage.  

    Coverage includes:

    • Replacement of lifetime warranty parts
    • Our labor to replace lifetime warranty parts
    • Shipping will be covered up to $300 for the first 30 days
    • R&R labor will be covered up to $550 for the first 30 days

    Our offer to cover shipping and R&R labor is limited.  GT-Rs are very simple to R&R the trans, so we believe covering the labor up to $550 is reasonable.  

    Please note that we will only cover the shipping costs up to $300 and R&R labor of $550 within the first 30 days.  After 30 days, the parts and labor to replace those parts by us is covered, but the shipping and R&R labor is not.  

    Conclusion:

    Covering a trans under warranty is an enormous loss to any company.  We want to offer our parts and rebuild services at competitive rates, but also offer a great warranty.  Both offered together is very difficult, especially when you are dealing with parts used in a race application.  Our limits to both the shipping and R&R labor costs has been very carefully calculated to give the customer the best of both worlds.  Problems will usually appear within the first 30 days of running the trans.  If the unit is trouble free beyond the first 30 days, then it will likely give you a trouble free service life for a long time.

    We understand that a failure is stressful for the customer as well.  We will make every attempt possible to complete the repairs as quickly and efficiently as possible.

    Please note- if the unit sustains a failure to a part not replaced during the rebuild, it is not covered under our warranty.  We appreciate our customers very much here at Jacks Transmissions, so we will make every effort possible to repair to problem as efficiently and with as little labor cost as possible, but our warranty will not cover parts which were not replaced by us.

    If you have any questions or concerns, please feel free to CONTACT US anytime!  We would love to hear from you!

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