Core Exchange Service
Your transmission grinds, but you need to drive the car to work and can’t afford any down time. Pulling the unit out now to ship it in and wait 2-3 weeks is too long. That is no problem! Jacks Transmissions has a huge inventory of buildable cores in stock. We can rebuild almost any of our units here to fit your needs and ship it to you for an exchange. You will then have a new transmission or transfer case sitting there while you pull off the old one so as to lower your cars down time.
If you would like to do an exchange, you can select the option from the drop down menu listed on the rebuild pages. If you have questions regarding core availability, please email us HERE. We will need to know the make, year, AWD/FWD, and model of your car. Not all of our services are eligible for our core exchange service.
Please note: if your core has extensive damage, you may not get all of your core money refunded. Damage to the case housings, differentials, gears, shafts, etc, may result in a prorated refund of your core charge. Think about it. If your old transmission, T-Case, rear diff, engine, etc, is destroyed beyond repair, why even spend the time to box it up and send it back? Each of our staged rebuilds list out the specific parts / services they include. If you know that your widget is broken, and do not see it listed out on the detailed description of the build you chose, be prepared to supply us with a useable replacement widget or we can prorate the refund to cover the costs associated with making your old core buildable. Also, core exchanges are only valid on like-for-like assemblies unless written authorization has been given prior to the order being placed. Meaning, if you order an EVO 5 speed transmission build, your broken EVO MR 6-speed cannot be accepted as an eligible core return.
CORES MUST BE RETURNED WITHIN 45 DAYS FROM WHEN WE SHIPPED THE REBUILT ASSEMBLY TO YOU IN ORDER TO BE ELIGIBLE AS A CORE RETURN!!
Effective August 1, 2013, there will be an added service / convenience surcharge to participate in the core exchange program. The surcharge is 10% and will be deducted from the amount refunded back to you for sending a rebuildable core back to us.